Contact Trexolux

We’re here to help with orders, product questions, and anything else you need. Our goal is to make everyday family life feel a little easier.

Get in touch

Choose the way that works best for you. We’ll always do our best to respond quickly and clearly.

Email support
📧 support@trexolux.com
We aim to reply within one business day.
Phone support
📞 +1 (334) 644-3932
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM EST

Business address

Trexolux LLC
513 E Maxwell St
Lexington, KY 40502
United States

This is our business location, not a retail storefront. Please follow our return instructions before sending any packages back to us.

How we can help

  • Order questions & tracking: Include your order number so we can locate your details quickly.
  • Product guidance: Tell us your child’s age and what you’re looking for, and we’ll recommend options.
  • Returns & issues: Share a short description and photos if there’s damage, defects, or a wrong item.

Send us a message

Fill out the form below and our support team will respond by email. Please include your order number if your question is about an existing order.

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