Last Updated: December 09, 2025

Trexolux LLC (“Trexolux,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how Trexolux LLC collects, uses, and discloses your personal information when you visit or make a purchase from https://trexolux.com (the “Site”).

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processor, Google Analytics, and potentially other analytics partners.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processors (e.g., payment gateways, shipping companies, customer support systems).
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit/debit card numbers for processing, though we do not store full card details), email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Personal Information collected: Your name, email address, phone number, and details of your inquiry.

2. How We Use Your Personal Information

We use your Personal Information to provide our services to you, which includes:

  • Processing and fulfilling your orders for products such as car & truck child safety seats.
  • Communicating with you about your orders, products, services, and promotional offers.
  • Improving our Site and services through analytics and research.
  • Preventing and detecting fraud or abuse.
  • Operating, evaluating, and improving our business (e.g., managing the Site; developing new products and services; managing communications; performing market research; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services, and Site; and performing accounting, auditing, billing, reconciliation, and collection activities).
  • Complying with and enforcing applicable legal requirements, relevant industry standards, contractual obligations, and our policies.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We use third-party payment processors for all transactions. We do not directly store your full credit/debit card details. Your payment information is securely processed by our payment partners (e.g., Visa, Mastercard, Amex processors) who specialize in the secure online capture and processing of credit/debit card transactions.
  • We may share your information with shipping carriers (e.g., USPS, FedEx, UPS) to fulfill your orders.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

If you are a resident of certain U.S. states, you may have additional rights regarding our collection and use of your personal information. These may include the right to request deletion of your personal information, the right to opt-out of the sale of your personal information (though Trexolux LLC does not sell personal information), and the right to non-discrimination for exercising your privacy rights. Please contact us if you wish to exercise these rights.

6. Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

7. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

8. Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your personal information, we cannot guarantee its absolute security.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site and indicate the date of the last revision.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail using the details provided below:

Trexolux LLC 513 E Maxwell St, Lexington, kY 40502, US Email: support@trexolux.com Phone: +1 (334) 644-3932 Customer Service Hours: Monday-Friday 9AM-5PM EST