Privacy Policy

Last Updated: June 19, 2025

At Trexolux, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and share data. This Privacy Policy outlines the practices we follow to respect your privacy and ensure your information stays secure—so you can shop with confidence.

1. Who We Are

2. Information We Collect

We collect the following types of personal information when you interact with our site:

• Personal Details: Name, email address, shipping address, billing address, and phone number.
• Payment Information: Securely processed via trusted third-party gateways (we don’t store your credit card details).
• Account Information: If you create an account, we collect login credentials and order history.
• Device & Usage Data: IP address, browser type, operating system, and pages viewed (via cookies and analytics tools).
• Communication: Any messages or inquiries you send through our contact forms or email.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases and inquiries
• Send promotional offers (only if you opt-in)
• Improve our website’s performance and user experience
• Prevent fraud and maintain security

4. Sharing Your Information

We never sell your personal data. We only share information in the following cases:

• With trusted service providers like payment processors, delivery partners, and email marketing platforms
• To comply with legal obligations (e.g., law enforcement or fraud prevention)
• In case of business transfers, such as a merger or acquisition

All partners we work with are bound by strict privacy and security agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, analyze site traffic, and understand how users interact with our site. These may include:

• Essential Cookies – Needed for basic site functionality
• Performance Cookies – Help us track how our site is used
• Marketing Cookies – Allow us to show you relevant ads (only with your consent)

You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

As a U.S. customer, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Delete your personal data (with some limitations for legal and order history reasons)
• Opt out of marketing emails at any time by clicking the “unsubscribe” link in any email or contacting us directly

If you’re a California resident, additional rights under the California Consumer Privacy Act (CCPA) may apply. Please contact us for more details.

7. Data Security

We take your privacy seriously. Trexolux uses industry-standard security measures including SSL encryption, secure payment processing, and account protection features to safeguard your data.

8. Third-Party Links

Our site may contain links to third-party websites or apps. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before submitting any personal information.

9. Children’s Privacy

Trexolux does not knowingly collect or store data from children under the age of 13. If we learn that personal data from a child has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. The latest version will always be available on this page with the updated date clearly noted.

11. Contact Us

Have questions or concerns about your privacy? We’re here to help.

Trexolux
201 E Northern Lights Blvd, Alaska 99503, USA
Phone: (805) 692-8422
Email: infotrexolux@gmail.com